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Annotations In PDF

Anonymous
2025-06-22T13:54:30+00:00

I use my onedrive app on Android OS to view a pdf and annotate with it by pressing the "annotate" icon on the bottom ribbon. Image After that I use the provided highlighter at the bottom and underline text with it. Image I refuse believe this issue has become a problem Microsoft can't solve. I also refuse to download a different app to do something as simple as this. I can see the highlights as soon as I do it, then I wait for it to save for the changes to be uploaded, but if I close the app and open it again in another device it's clear that the changes (annotations) did not persist in the document. This is very inconvenient and has to be resolved quickly since it's a critical feature on pdf viewing.

Microsoft 365 and Office | OneDrive | For education | Android

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  1. Anonymous
    2025-06-24T22:18:42+00:00

    Hello Rohan, 

    I hope this message finds you well. 

    I wanted to kindly follow up regarding the feedback process we discussed earlier. Have you had a chance to submit your feedback to Microsoft Support following the instructions I previously shared? 

    If you've already done so, we’d greatly appreciate it if you could let us know. Your input is incredibly valuable and helps us continue improving the support experience. 

    Should you need any further assistance or clarification on the process, please don’t hesitate to reach out. I’m here to help! 

    Sincerely,  
    Ruby-N- MSFT | Microsoft Community Support Specialist.

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  2. Anonymous
    2025-06-22T19:48:31+00:00

    Dear Rohan, 

    I hope you have a good day. Thanks for choosing Microsoft Community.  

    We're sorry to hear that you're experiencing this issue. Based on your description, I'd like to offer the following insights and recommendations to help address the issue. 

    1. Ensure the File Is Saved Properly
    • After annotating, wait for the “Saving…” indicator to complete before closing the app.
    • Avoid switching apps or locking the screen during this process.
    1. Reset OneDrive
    • Go to Settings>Apps>find the OneDrive icon>App info>click on Force stop and then open the app to trigger a fresh sync.
    • This resource will be of help: Reset OneDrive - Microsoft Support

    If none of these steps resolve the issue, I sincerely apologize for the inconvenience and the negative experience this may have caused. At Microsoft, we greatly value user feedback and continuously strive to enhance our products. 

    I sincerely recommend you to go to the feedback community and vote for similar feedback. You can also post your own feedback posts in the feedback community. The OneDrive  is in charge of the site and constantly checks customer reviews and feedback. The more votes you get, the more attentive the relevant teams will be. Also, many features are developed and improved based on customer feedback.  
     
    As moderators in the community, please be aware and accept that we are not responsible for the design of the product and that we have limited resources for detailed information about Microsoft products. We have redirected them to the correct path to send feedback and requirements to the relevant development team.  

    For your information, our community team and Microsoft product development team are separate.  

    Therefore, for feature’s suggestion or by design query, user need to submit feedback from their side to Microsoft product team.  

    Once user send feedback via above mentioned way, it’s sent to Microsoft directly and it's routed to the relevant product teams who can review it, once it gets upvote and attention from other users who are facing same scenario. Later on, the development team will put it into Microsoft 365 Roadmap | Microsoft 365 

    You can always post your valuable suggestions on Microsoft Feedback portal. Ideas · Community 
    Here is the link below on how you can operate this feedback: How do I give feedback on Microsoft 365? - Microsoft Support 

    Your feedback is valuable and contributes to the ongoing improvement of Microsoft 365 products. 

    Hopefully, these solutions can help you solve this issue. Please know that we truly appreciate your patience and understanding as we strive to support you. If you need any further help or clarification, please do not hesitate to contact us. We are here to help. Thank you very much for your understanding and cooperation. 

    Best regards,  

    Dustin-TP- MSFT | Microsoft Community Support Specialist.

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