Share via

OFF TOPIC Text sent to old phone number for authentication

Anonymous
2023-08-24T14:49:50+00:00

I have updated my phone number in my profile and after the successful authenticator verification I keep on getting the text option to be sent to my old phone number. So, this is preventing me from logging in.

Microsoft 365 and Office | Access | For education | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

2 answers

Sort by: Most helpful
  1. Anonymous
    2023-08-24T16:55:55+00:00

    Sorry, wrong forum. This one is for Q&A about Microsoft Access relational databases. Please find a better forum for your question.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2023-08-24T15:16:02+00:00

    I have updated my phone number in my profile and after the successful authenticator verification I keep on getting the text option to be sent to my old phone number. So, this is preventing me from logging in.

    Hi, if I understand you correctly you need to sign in at your Microsoft Account>Advanced Security>Here is a link: https://account.live.com/proofs/manage  to change the telephone number

    Was this answer helpful?

    0 comments No comments