I am using Samsung s23 ultra. I don't know why I cannot log in to team and show error. Any way I can solve this ?

Anonymous
2023-08-25T16:35:49+00:00

I cannot log on to team on my handphone. I can log in ilmy ipad and laptop. How can I solve this issue.

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  1. Anonymous
    2023-08-25T17:40:58+00:00

    Hi there Tommy C,

    Welcome to Microsoft Community

    I'm Bobadoye and I'd be happy to help you out with your question.

    Apologies for any inconvenience, please follow the steps below:

    • Check for update and update your Teams application
    • Clear your Teams cache on your application settings
    • Uninstall Teams, restart your phone, then re-install Teams

    I hope this information helps. If you have any questions, please let me know and I'll be glad to assist you further.

    Best Regards,

    Bobadoye

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  2. Anonymous
    2023-08-26T01:20:56+00:00

    I have already do the above step n advise from Microsoft. Problem still persist.

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  3. Anonymous
    2023-08-26T07:29:22+00:00

    Hello Tommy C ,

    Unfortunately, I don't have any further troubleshooting to offer.

    There are many knowledgeable users active on the forum and I hope that someone else can offer further insight on your issue.

    Thanks,

    Bobadoye

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