I can’t change my profile picture

Question

I can’t change my profile picture

Anonymous

I can’t change my profile picture i want to remove it or maybe change it

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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1 answer

Answer 1

Dear Jw-23_77

Good day!

Thank you for posting to Microsoft Community. We are glad to assist!

Based on your description, I understand you concern with unable to change your profile picture in Teams. To narrow down your issue, could you please allow me to collect more details?

May I know whether you have the same issue in Teams on the web?

May I know whether you have updated the latest version of Teams Version update history for Teams app deployments - Office release notes | Microsoft Learn?

To change your profile picture, you can refer to Change your profile picture in Microsoft Teams - Microsoft Support.

**Note:**It may take time for your Teams profile picture settings to update across all your channels. Resetting Teams may help it update quicker. You can refer to Clear Teams cache - Microsoft Teams | Microsoft Learn.

If the issue still persists, could you please share me the screenshot? It can make us provide you for further check.

Please note that our initial response may not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution.

Thanks for your precious time and your understanding would be highly appreciated. Have a nice day!

Best regards,

Allen | Community Moderator