I cannot click on on the options to change my background in teams

Question

I cannot click on on the options to change my background in teams

Anonymous

I am trying to change my background in teams during a meeting. When I select the more option then the background option the menu open normally in the right of the screen with all the options, but when I select one of them there is no confirmation option. I noticed that the bottom seems to be behind the available image in the side menu, but I cannot click on it.

I am on teams for work and for students. I am on widows 11.

What should I do to fix it?

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1 answer

Answer 1

Hi Thalamic,

I'm Ahmed and I am here & happy to help.

I apologize for the issue you are experiencing. Please be assured that I will do my best to provide a satisfactory response and assist you with resolving the problem.

Please check the following steps:

Update MS Teams: https://support.microsoft.com/office/update-mic...
Please check the behavior with Teams Web App: https://teams.microsoft.com
Clear Teams Caches:

Quit Microsoft Teams. Right-click the icon and select Quit.
Cut and paste %appdata%\Microsoft\Teams into File Explorer.
Delete the contents of the entire folder.
Restart Microsoft Teams.

https://learn.microsoft.com/microsoftteams/trou...

I hope this helps! Let me know if you have any further questions or concerns.

Best regards,