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Hi, I've got a problem with new teams being created, which have a class notebook that doesn't work. When trying to create a new blank class notebook I get a message saying 'something went wrong', and the option to retry. Every time I click retry, I get the same message. It's happened with quite a few teams now. How can I fix the issue, can you help?
Creating and configuring a Class Notebook for use in a Teams class environment
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Aaah that answer scares me a little bit. i created 800 teams recently for the next school year. With the MicrosoftTeams module. do i have to delete all thoes teams first a create new with the same name using MGGraph ? or is there another way to fix this issue ?
The Issue occurs when teams are set up via powershell using the older MicrosoftTeams powershell module commands, something has broken at MS end to do with using those commands, if you use MGGraph module in powershell to create the teams it works ok again
Dear Valerie,
Thank you so much for your kind words and for giving us the opportunity to support you through this issue. I truly appreciate your patience and the time you've taken to explore the recommendations we provided.
I'm so sorry for your inconvenience that suggested actions didn’t fully meet your needs, and I'm totally agree with your decision to move forward with submitting a support ticket. That’s a great step to ensure the issue gets the visibility it deserves.
If you’re comfortable sharing the support ticket number with us, we’d be more than happy to contact Microsoft Support directly on your behalf to help escalate the case and ensure it receives the right level of attention.
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Ben-V – MSFT | Microsoft Community Support Specialist
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Hi there, note of those options worked, so I'm going to have to raise a support ticket with Microsoft. Thank you for your help.