Class notebook in a new Team doesn't load

Anonymous
2025-06-25T15:27:02+00:00

Hi, I've got a problem with new teams being created, which have a class notebook that doesn't work. When trying to create a new blank class notebook I get a message saying 'something went wrong', and the option to retry. Every time I click retry, I get the same message. It's happened with quite a few teams now. How can I fix the issue, can you help?

Microsoft Teams | Microsoft Teams for education | Class Notebook | Set up Class Notebook

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  1. Anonymous
    2025-07-17T15:41:15+00:00

    Thanks for your advice....I have sent another email to Microsoft support and will give them a few more days to see if they can come up with a solution. As some of our teachers have already started copying files over, we would prefer if we could fix the existing Teams. If, however, they don't come up with a solution soon we will need to decide if deleting the existing ones and creating new ones would be easier than wating too long to fix the existing ones.

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  2. Anonymous
    2025-07-17T15:25:50+00:00

    I think you will probably get errors if you try and create two teams with same name

    Yes it is creating new not fixing, if MS havent give you any sort of way of fixing the current ones my advice would be to delete all the ones you have created and recreate them

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  3. Anonymous
    2025-07-17T15:11:56+00:00

    Hi Steve,

    This is very helpful, thanks! I assume if we do this, we are creating new Teams, not fixing the existing ones, therefore any existing ones that don't work properly will need to be deleted? This won't overwrite the existing ones, will it? I am under the impression that you can't create two Teams with the same name, so will the system automatically create a duplicate with another name (i.e. by adding an extra character at the end, for example) or will it overwrite existing Teams because they will be named the same?

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  4. Anonymous
    2025-07-10T14:44:07+00:00

    Note, that its only the teams creation part of the script that needs to be MGGraph anything else in the script can remain using the MicrosoftTeams powershell module

    $params = @{"******@odata.bind" = "https://graph.microsoft.com/v1.0/teamsTemplates('educationClass')"

    displayName = "$teamname"

    description = ""

    firstChannelName = "General" }

    $response = Invoke-MgGraphRequest -Uri "https://graph.microsoft.com/v1.0/teams" -Body $params -Method POST -OutputType HttpResponseMessage $matchSuccessful = $response.RequestMessage.RequestUri.AbsolutePath -match "\w{8}-\w{4}-\w{4}-\w{4}-\w{12}"

    $groupId = $Matches.0

    That script will create the team using MGGraph as a class team, so you can use notebooks, the groupid is also output to that variable for further processing in the script if you need it, you would ned to call the MGGraph at the start using

    Connect-MGGraph

    Import-Module Microsoft.Graph.Teams

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  5. Anonymous
    2025-07-10T14:39:17+00:00

    You would need to check with MS if they can fix the ones that have been created - but after some conversation with MS they didnt offer me that

    So yes I didnt find a way to fix created teams, teams would need to be created again from scratch using MGGraph

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