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Lost My photos in the Gallery

Adrian Alejandro M.L 0 Reputation points
2025-07-13T01:11:52.33+00:00

Hi!! i lost some picures and folders and i ca not find them. i had my folders in the desktop and i mistake the Pictures flder for the gallery, i send my files to the gallery and i could see them all in the photo app i try to copy more files but i just mistake the files and put control Z a couple of times so the folder return to the desktop but that never happend and suddelnly all my files are missing, there are not in the trash or in any other folder, conect to the one drive and they are not there i dont know what happend, con you help me this was photos from my work

Windows for home | Windows 11 | Files, folders, and storage
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  1. Ian Trinh 640 Reputation points Microsoft External Staff Moderator
    2025-07-13T08:15:08.0333333+00:00

     

    Hello, Adrian Alejandro M.L

     

    Welcome to Microsoft Q&A Community.

     

    To recover lost work photos, first check the local recycle bin and OneDrive recycle bin online and enable Hide Projects in File Explorer to make sure no folders are inadvertently hidden. Additionally: If these simple checks do not find your file, use the Windows built-in File History (previous versions) feature to roll back a snapshot of the desktop or image folder. For more advanced recovery, Microsoft's free Windows File Recovery tool can scan deleted images on the command line

     

    https://support.microsoft.com/en-us/windows/windows-file-recovery-61f5b28a-f5b8-3cc2-0f8e-a63cb4e1d4c4

     

    We understand how stressful it is to lose important files—especially photos. While this community can’t perform professional data recovery, we’re here to offer practical advice you can follow yourself.

     

    1: Check Your Recycle Bin

     

    • Open the Recycle Bin
    • Sort files by date deleted or by type (e.g., *.jpg)
    • If you see your missing photos, right-click and select Restore

    📌 Files deleted through most apps or Explorer are usually moved here first.

     

    2: Check for Auto-Cleanup Software: Some third-party cleaning apps may have removed photos without prompting. If you use programs like CCleaner, Clean Master, or built-in OEM tools, review their logs or auto-deletion history.

     

    3: Search Your OneDrive Account : If you use OneDrive, your files may have synced or been deleted from there:

    1. Visit onedrive.live.com
    2. Browse folders like:
      • My Files > Pictures
        • Desktop, Downloads, or custom folders
        1. On the left, click Recycle Bin → Check for deleted files and click Restore

    📌 Important: Ensure you're signed in with the correct Microsoft account—files won’t appear if saved under a different login.

     

    We sincerely hope your photos find their way back to you—and that next time, Ctrl+Z is all you need! 😊Let us know if you’d like help with backup tools or preventative setup going forward.

     

    Wishing you best of luck,

    Ian | Microsoft Q&A Community Support Specialist 

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