Windows 11 - 24H2 update problems (from 23H2) || Bordering on corrupted files and deeper issues

Question

Windows 11 - 24H2 update problems (from 23H2) || Bordering on corrupted files and deeper issues

Daniyal Khan 0

Screenshot 2025-07-09 104730

This specific issue has plagued my computer for more than a month. I get the option to download and update to 24H2, but to no avail get that specific issue.

I wrestled along with chatgpt and ran along issues such as /sfc scannow and the works, and to no avail ran into the same issue. I went as far as to get windows installation assistant, and when that did not work I got a literal ISO for fresh latest version windows tailored for my system.

After that still did not work, in a fit of irritation and hopelessless I launched the windows troubleshooter and got this. Screenshot 2025-07-09 212311

Even after I did this, restarted my computer and retried launching the iso and completing a windows installation, it failed once again, with this being the only notification I get. (I have gotten this notification for all other attempts as well) Screenshot 2025-07-09 213055

Now Im truely at a loss. I've scoured the web and did all sorts of things in services, device manager, msconfig etc etc. I tried disabling windows defender, I dont have any other antivirus, its all just so strange.

I should also mention that sometimes the windows 11 - 24H2 update option/download shows up, and other time it completely vanishes and is not there, while the check for updates yields "Your device is up to date".

lastly, the most important thing to mention is that I'm currently unable to afford any drives etc so I can backup my 500Gb SSD and my 2TB Hard drive. I cannot lose a single byte of literally anything on my drives. It contains my work, games and other vital files and I cannot afford to have any of them reset (if I choose to install using a boot drive or a clean reset itself)

2 answers

Your answer

Answer 1

Hi Daniyal,

Please share your setup logs for analysis. The following batch file collects the setup logs and saves the zip file to your desktop.

Download setuplogscollect.bat and save it to the desktop.

https://gist.github.com/winhelponline/26b28c4b695d183a842fbd1d5182959e

Right-click on the downloaded file and click Properties. Click "Unblock" and click OK.

Extract the batch file to the desktop.

Right-click on the file and choose "Run as administrator"

It outputs a SetupLogs.zip file on your desktop. Share the file on OneDrive or GoFile.io and post the download link here.

(The batch file contains plain text code. You can read its contents using Notepad before running it. It collects the setup logs, msinfo32.exe log, drivers list, boot configuration info, and the compatibility appraiser results from your system.)

Share your Farbar scan logs as well.

Download Farbar Recovery Scan Tool 64-bit (FRST64.exe)

https://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/

Note: If Microsoft Edge or Chrome mislabels the Farbar Scanner executable as PUA/malware, choose to keep it by tapping … in the bottom bar, choosing Keep, and then choosing Keep anyway in the dialog that appears. See this screenshot: https://learn.microsoft.com/en-us/deployedge/media/microsoft-edge-security-download-interruptions/dowload-was-blocked.png. It's a safe tool used in most antimalware forums.

If the OS language is not English, rename FRST64.exe to FRST64English.exe.

Run the program. Don't check or uncheck any options. Click "Scan".

Add the two logs, FRST.txt and Addition.txt, to a Zip archive, share them on OneDrive or GoFile.io and post the link here.

Standard Disclaimer: There is a link to a non-Microsoft website. The page appears to provide accurate, safe information.

Daniyal Khan 0 Reputation points

2025-07-12T21:46:14.8366667+00:00

https://gofile.io/d/N6Mh4U

That is the link to the go-file containing the FRST.text etc. When I tried to do the setup logs thing there was no result even though I launched it as admin. Here's the screenshot of what I saw in cmd prompt if that helps.

My most sincere apology for taking such a long wait.
Ramesh Srinivasan 841 Reputation points Volunteer Moderator

2025-07-13T01:26:08.8966667+00:00

@Daniyal: Did the batch file create a SetupLogs.zip file on your desktop?