Can't scroll copilot

Anonymous
2024-03-01T12:08:02+00:00

Copilot just started to not be able to scroll its answers on samsung Galaxy s10. I ask a question, it gives the answer, but I can't scroll to see different parts of the response.

Microsoft Edge | Browser extensions | MacOS

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  1. Anonymous
    2024-10-31T23:11:52+00:00

    I'm using Copilot with Edge on Windows 10. I find copying Copilot code output to the clipboard extremely difficult. When I try to scroll up to click Copy icon, the scrolling is so sensitive that I usually go way past where I need to be. The scrolling over scrolls in both directions. This is even worse when there are different Copilot code output panes to copy from. I likewise can't read the text between Copilot code frames as I can't scroll there. Downward scrolling is also blocked sometimes. I need to go down more, and the bar stops at a pane and won't go further. I try to use keyboard instead. Ctrl-up/down works a little bit. Ctrl-down is broken though. It will only go down a little bit. It is also hard to select code panes vs other text. The whole experience is just terrible. The Copy icons should be at the bottom, not the top. It might be better to get rid of panes altogether and just use a different font for code output. It would be nice if it auto copied code to clipboard. It would be nice to have navigation to each block of chat output.

    Note: My laptop monitor doesn't have a lot of vertical space. Perhaps this experience would be better if I had more lines of output.

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  2. Anonymous
    2024-03-02T04:01:12+00:00

    After rebooting the phone and retrying the query, copilot still didn't scroll. Now, hours later, it seems to be working fine again. I don't remember the exact queries that were failing before, but everything I'm trying now seems ok. I'll just chalk it up to a copilot hiccup.

    Thanks anyway.

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  3. Anonymous
    2024-03-01T16:42:31+00:00

    I don't know. I think I am using the edge widget which has an icon for copilot. As I said, it just started.

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  4. Anonymous
    2024-03-02T02:57:31+00:00

    Thank you.

    Please download and run the Copilot app from Play store and let me know.

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  5. Anonymous
    2024-03-01T16:00:09+00:00

    Hi Mark,

    I'm Sumit, here to answer your query at the Microsoft Community.

    Are you using the Copilot app?

    If so, did the issue recently start?

    Can you check if Copilot in Edge works correctly?

    I look forward to your reply.

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