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Good Morning Nasir,
Since it appears that the tool is already installed, perhaps it has not been enabled. Usually after the install a restart of excel is required to enable the tool. If this does not resolve the issue, you can check and manage Add-in such as Bing Ads Intelligence from the Options area in Excel. From your main screen go to file and the in the menu on the left, select options. You will get a screen that looks similar to this:
Select the Add - In Menu. You Should see Bing Ads Intelligence in the list. If you have more than one type of add in be sure that you select under Manage : COM Add ins and then select go
Ensure that the check mark is in the box for Bing Ads Intelligence - if not please check the box and select OK
If this still does not solve your issue, please contact us at support.