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This ad, keyword, product target, or ad extension is not running because it is still pending editorial review.

Anonymous
2024-09-06T02:55:33+00:00

I recently added a new campaign to my account, but the ads are still pending editorial review. While I understand that most reviews are typically completed within one business day, it has now been four days without any update.

Could you kindly provide an estimated timeline for when the review process will be completed?

Thank you for your attention to this matter. I look forward to your prompt response.

Microsoft Advertising | Manage ads | Editorial policy guidance

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Anonymous
2024-09-06T10:56:30+00:00

Hello Alice,

Thank you for using our Microsoft Advertising Community Forum!

As you rightly mentioned, most editorial reviews are completed within a day. I will be happy to check the details and escalate the matter further for you.

Please keep in mind that, the editorial status of your ad components can be found in the Deliverycolumn of the Ads, Keywords, or Ad Extensions table, or in Shared Library > Business data (or ToolsBusiness data). If the review results in a disapproved ad or keyword, see Fix a Disapproved or Approved Limited status. Normally, if your content still has the Under Reviewdelivery status after two business days, you need to contact Support for further assistance.

Our support teams are happy to discuss your account in more detail via phone, chat or email to provide review assistance, please see our support page to reach out! 

I hope the information provided here will at least partly answer your question.  If you have any additional questions please do not hesitate to reach out to our support. I have also sent you a private message asking for further details. You are more than welcome to respond to me so I can begin the investigation on my end.

Kind regards, 

Vahid | Microsoft Advertising Support Specialist | 800-518-5689

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