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Notification: Your Google Merchant Center store imports are interrupted.

Anonymous
2024-09-09T08:52:59+00:00

Some time ago, the import was revamped. Also, the import settings have been adjusted so that no performance max campaigns end up in Bing ads (sourced from the Google Merchant Center). Despite this, the following message remains: Your Google Merchant Center store imports are interrupted. To resume your imports, navigate to the Import tab in Merchant Center to sign in again.

Will this remain once we do not fully import everything or does anyone know how I can remove this notification?

Microsoft Advertising | Bulk edits | Use Google imports

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  1. Anonymous
    2024-09-09T12:42:20+00:00

    Hello Babette Harkmans ( Passa Sports ),

    Thank you for using our Microsoft Advertising Community Forum! 

    I understand your concern regarding the error you're seeing in the UI. This message indicates that the authorization for accessing your Google Merchant Center has expired. To resolve this, please follow the prompt to log in again, which will re-authorize access and allow the Feeds to continue importing. Once this is done, the red banner should disappear.

    In this case, you need to delete the existing import and create a new one to generate fresh authorization. Kindly note that imported offers will expire after 30 days, so they must be refreshed at least once every 30 days to remain up-to-date in the system.

     Import your Google Merchant Center product offers to Microsoft Merchant Center

    I’ve sent you a private message to in case you have any further questions or if there’s anything else I can assist with.

    Our support teams are happy to discuss your concern in more detail via phone, chat or email to provide review assistance, please see our support page to reach out! 

    Kind regards, 

    Dagmara | Microsoft Advertising Support Specialist | 800-518-5689

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