Your Organization has removed its data assocated with this app

Frank Han 0 Reputation points
2025-05-23T00:01:41.35+00:00

From company portal, I have downloaded intune, outlook, authenticator and trying to sign into outlook and run into " Your Organization has removed its data associated with this app and keeps on signing me out.

Please let me know how to fix this. thank you.

Microsoft Security | Intune | Microsoft Intune Android
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  1. Jason 0 Reputation points
    2026-05-17T23:38:03.9366667+00:00

    If there is no pending app removal (user or device) in Intune, and you are still getting this error. Delete the M365 user account, restore after 1 hour. This resolved the issue for me.

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  2. Catherine Kyalo 3,180 Reputation points Microsoft Employee
    2025-05-26T18:36:05.0966667+00:00

    Hi Frank Han,

    This is a known issue as mentioned on this blog https://techcommunity.microsoft.com/blog/intunecustomersuccess/resolved---support-tip-occasionally-occurring-with-ios-mam-and-office-apps/2617909.

    To work around this issue if you have a user seeing an authentication loop, you’ll want to clear the credentials on the affected device. Using OneNote as an example, on the affected device, head to Settings > OneNote > Reset OneNote > Delete Login Credentials.

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