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Your Organization has removed its data assocated with this app

Frank Han 0 Reputation points
2025-05-23T00:01:41.35+00:00

From company portal, I have downloaded intune, outlook, authenticator and trying to sign into outlook and run into " Your Organization has removed its data associated with this app and keeps on signing me out.

Please let me know how to fix this. thank you.

Microsoft Intune Android
Microsoft Intune Android
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Android: An open-source mobile platform based on the Linux kernel, developed by Google, and maintained by the Open Handset Alliance.
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  1. Catherine Kyalo 1,620 Reputation points Microsoft Employee
    2025-05-26T18:36:05.0966667+00:00

    Hi Frank Han,

    This is a known issue as mentioned on this blog https://techcommunity.microsoft.com/blog/intunecustomersuccess/resolved---support-tip-occasionally-occurring-with-ios-mam-and-office-apps/2617909.

    To work around this issue if you have a user seeing an authentication loop, you’ll want to clear the credentials on the affected device. Using OneNote as an example, on the affected device, head to Settings > OneNote > Reset OneNote > Delete Login Credentials.

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