Error Message on Outlook initiation

Greta Rapinett 20 Reputation points
2025-05-10T07:23:25.4566667+00:00

Dear team

2 days ago, I started getting cpanelmaildiscovery pop to allow it to make changes. I am unsure if I should, since there is no indication of the outcome of these changes.

Also, on restart, I got this error message - not sure if it is related or not - here is the message:
Correlation Id: f75d8b67-8fcd-46b7-b75a-57e9be3bbba8

Timestamp: 2025-05-10T07:03:10.000Z

DPTI: 25e25a689043df29a5bf771e5fd6e5f185593d24098ce87cb94d2c28b4592db3

Message: Access denied for the resource.

Tag: 4usqa

Code: 3399614475

Kindest regards

Greta

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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Accepted answer
  1. Hien-L 4,105 Reputation points Microsoft External Staff Moderator
    2025-05-12T06:12:24.34+00:00

    Hi Greta Rapinett,

    Welcome to our forum!

    Please take the following steps:

    1. Navigate to Entra signed in as a tenant admin - https://entra[.]microsoft[.]com/
    2. Search for Microsoft Information Protection API > got to Properties
    3. Select Yes for 'Enabled for users to sign in?’

    More information: I am getting this error message non-stop in Outlook. Any ideas how to - Microsoft Community

    Hope it helps.


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