Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
24,554 questions
Microsoft Entra ID blocked Due to inactivity
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 66%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
Han
0
Reputation points
Hi to whom that may be reading this,
I am trying to access the Microsfot Entra ID admin center / Azure Active Directory
but getting blocked with the Error code: AADSTS5000225.
Can this issue be resolved? As I am going through the Microsoft Learn Paths to prep for the AZ-104 exam and being unable to access the admin center / AAD is quite problematic.
Thanks in Advance.,
Han
Microsoft Entra ID
{count} votes
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 30%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGP%3C/text%3E%3C/svg%3E)
Goutam Pratti 4,985 Reputation points Microsoft External Staff Moderator2025-05-07T18:04:33.68+00:00 Hello @Han ,
I understand you are encounterring an error code: AADSTS5000225 while trying to access the Microsoft Entra ID admin center.
The error message you encountered indicates that your tenant has been inactive for over 200 days past the billing cycle, triggering Microsoft’s effort to remove inactive tenants. When a tenant remains inactive for this period, the OMS commerce system imposes a login block (AADSTS5000225). Twenty days after the login block is applied, the tenant is permanently deleted.
Tenant inaccessible due to inactivity
If you plan to unblock your inactive tenant, it’s essential that it has been blocked for less than 20 days. After the 20-day period, the tenant is permanently deleted and cannot be recovered.
If it has been less than 20 days since the block, please provide the following details for further assistance via private message:
- Tenant ID
- Error Code
- Correlation ID from the recent failure
- Timestamp from the recent failure
- Business impact and justification for restoring the tenant, and an explanation of the impact if the tenant cannot be restored
Note: If it's a test tenant, please re-create a new tenant for testing purposes.
Quickstart: Create a new tenant in Microsoft Entra ID
Let us know if you have any additional queries. Happy to assist you further.
-
Goutam Pratti 4,985 Reputation points Microsoft External Staff Moderator
2025-05-08T23:00:09.03+00:00 Hello @Han ,
Regarding the query you mentioned i have updated to you in the private message. You can check the private message
-
Goutam Pratti 4,985 Reputation points Microsoft External Staff Moderator
2025-05-09T20:53:46.6566667+00:00 Hello @Han ,
Regarding the query you mentioned i have updated to you in the private message. You can check the private message
-
Goutam Pratti 4,985 Reputation points Microsoft External Staff Moderator
2025-05-14T00:06:21.6233333+00:00 Hello @Han ,
Regarding the query you mentioned i have updated to you in the private message. You can check the private message
-
Goutam Pratti 4,985 Reputation points Microsoft External Staff Moderator
2025-05-14T23:24:27.82+00:00 Hello @Han ,
I understand your issue so to discuss it further I would like to connect you in offline. Can you please share me your availability and email to schedule the call in the private message.
Sign in to comment
Sign in to answer