CI/CD does not run, although credits are available.

Enrico Schulz 0 Reputation points
2025-05-01T06:54:50.94+00:00

Hello,

I am new and working with Azure for the first time.

I got free credits via the Founders Hub to try out Azure.

Unfortunately, I can't run any pipeline jobs despite having credits.

I always get the error message "##[error]No hosted parallelism has been purchased or granted."

When I look in the settings, I see the free credits and 1800 free minutes for MS Hosted CI/CD.

How can I use these free minutes to run a pipeline job? What I have to do to get it run?

Maybe someone can help me?

Azure DevOps
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  1. Praveen Kumar Gudipudi 445 Reputation points Microsoft External Staff Moderator
    2025-05-01T09:28:51.1466667+00:00

    Hello Enrico Schulz,

    This error occurs because Microsoft enforces limits on hosted parallel jobs, especially for free-tier Azure DevOps organizations. Even though you see "Parallel job count: 2" in the organization settings, free-tier organizations need to request free parallelism manually. You can request Free Parallelism for Your Organization

    You can refer to Azure DevOps Parallelism Request and request to enable the free pipeline agent.

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    Kindly note - Approval may take a few business days and until approval, Microsoft-hosted agents will not run your pipeline.

    Reference Microsoft document


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