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Having op-prem exchange issues and need help opening a support ticket asap!
I doesn't work
The submission domain disappeared from my Queue after an upgrade, any ideas how to fix?
this is the problem exchange event id 5016 microsoft exchange could not discover a route to connector
Is there anyone else that can assist me with opening a support case?
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Hi @DANIEL DIGREGORIO ,
Thank you for posting your question in the Microsoft Q&A forum.
Please check the following list for customer service phone numbers. You can find the phone call based on your country/territory and check if you could raise a ticket to Microsoft from the phone call:
Customer service phone numbers - Microsoft Support
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Hi @DANIEL DIGREGORIO ,
Have you also tried to call the customer service phone number to raise a ticket?
Yes but they are asking for a support number and I am trying to buy a case, they won't help me! This is awful support we are a large company with hundreds of thousands of dollars in spend with Microsoft but because it's not an online issue they won't help and this is critical
Is there a number that I can get direct support with or can you open a case for me and just bill me??
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you need a support contract. you can use pay per incident. to sign up:
https://support.serviceshub.microsoft.com/supportforbusiness
Do you have the link to pay per incident? I can't get that option to work, or can you let me know what I need to do to get a support contract quickly? No one seems to be able to help me
How many calls or posts will it take before someone can help me?
Hi @DANIEL DIGREGORIO ,
Please also check if the following information could help you activate support plan benefits to get Access ID and Contract ID, so that you could raise a support ticket:
Partner Technical Support for Cloud or On-Premises Products - Partner Center | Microsoft Learn
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