How to configure hostgator dns to use o365 email

Tim Morningstar 20 Reputation points
2025-04-29T21:50:45.8566667+00:00

I am trying to configure HostGator DNS to direct email to Microsoft 365 Exchange. HostGator doesn't accept the Mail server name that Exchange says to put in the MX record. Help.

Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Hien-L 1,910 Reputation points Microsoft External Staff
    2025-04-30T02:39:23.3166667+00:00

    Hi @Tim Morningstar ,

    Thank you for posting your question in the Microsoft Q&A forum.

    After you have added your domain in M365 and verified your domain successfully, please follow these steps to find the MX record value for email:

    Step 2: Find the MX record value for email and more

    1. In the Microsoft 365 admin center, go to the Settings > Domains page.
    2. On the Domains page, select your domain.
    3. Choose Manage DNS, select More Options > Add your own DNS and select “Continue” to see the DNS records to add.

    You'll want to keep this information available while you make changes at your DNS host, so you can copy and paste the values.

    The groups of DNS records that are listed on the page depend on your choices listed under Domain purposeUser's image

    Then you can follow these steps to add your MX record: Add an MX record for email (Outlook, Exchange Online)

    If you still cannot add MX record from HostGator side with these proper MX record value, you may contact the HostGator support side for further assistance.


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