415 questions
PCI Computers Not Receiving WSUS Updates After Domain Addition
Scott@Mines
0
Reputation points
PCI Computers Not Receiving WSUS Updates After Domain Addition
Details:
PCI computers are not receiving WSUS updates after being added to the domain.
The following steps have been taken so far:
- Verified GPO settings.
- Submitted firewall exceptions to open ports 8530 and 8531.
The Windows Update log displays errors, specifically:
2025/04/03 08:24:10.5755312 7912 7888 Agent *FAILED* [8024500C] wuauengcore.dll, C:\__w\1\s\src\Client\lib\EndpointProviders\EndpointProviders.cpp @1831
2025/04/03 08:24:10.5755328 7912 7888 Agent *FAILED* [8024500C] wuauengcore.dll, C:\__w\1\s\src\Client\lib\EndpointProviders\EndpointProviders.cpp @1376
2025/04/03 08:24:10.5755340 7912 7888 Agent *FAILED* [8024500C] wuauengcore.dll, C:\__w\1\s\src\Client\lib\EndpointProviders\EndpointProviders.cpp @1387
2025/04/03 08:24:10.5755352 7912 7888 Agent *FAILED* [8024500C] Method failed [CAgentServiceManager::DetectAndToggleServiceState:3018]
2025/04/03 08:24:10.5755361 7912 7888 Agent *FAILED* [8024500C] SLS sync failed during service registration (cV: aWsdrmNHxE+Owokr.1.0.0.)
Additional troubleshooting steps include:
- No proxy interference.
- ICMP disabled for PCI compliance.
- DNS resolution for the WSUS server is functional.
- Cleared the cert URL cache.
- Performed offline updates of the Trusted Root Certs store.
- Stopped and restarted
wuauserv
,bits
,cryptsvc
, and renamedcatroot
andscecomp
.
Other computers on protected VLANs are successfully receiving updates, leading to the suspicion that this may be GPO related. Any suggestions or recommendations would be greatly appreciated!
Windows Server Devices and deployment Install Windows updates, features, or roles
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