unable to activate the support subscription

Kundan Ingle 0 Reputation points
2025-04-29T05:39:58.6666667+00:00

We are unable to update/change your support plan since the subscription 5573e495-dd3f-4224-b55f-cedc2f5177c6 is disabled. Please try using a different active subscription or reactivate this subscription and retry.

Azure Advisor
Azure Advisor
An Azure personalized recommendation engine that helps users follow best practices to optimize Azure deployments.
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  1. Shikha Ghildiyal 4,945 Reputation points Microsoft Employee
    2025-04-29T05:42:31.4633333+00:00

    Hi Kundan Ingle

    Thanks for reaching out to Microsoft Q&A.

    Your Azure subscription can get disabled because your credit expired or you reached your spending limit. It can also get disabled if you have an overdue bill, hit your credit card limit, or because the Account Administrator canceled the subscription. Some subscriptions can also get automatically disabled. See what issue applies to you and follow the steps in below article to get your subscription reactivated.

    https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/subscription-disabled

    Please do not forget to "Accept the answer” and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.


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