Problem with the exercise in "Integrate Custom Tool into your agent". Submit_Support_Ticket Not Found !

Deepankar 390 Reputation points
2025-04-27T11:45:47.21+00:00

I am attempting to complete the hands-on exercise provided at this link "https://microsoftlearning.github.io/mslearn-ai-agents/Instructions/03-agent-custom-functions.html". However, I keep encountering an error stating that submit_support_ticket cannot be found. Despite trying various solutions and verifying all packages, the issue persists. Other users have reported facing the same problem. Could the team please retry the exercise instructions on their system and confirm if there are any updates or changes? If there have been any modifications, could someone please confirm them?

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Azure | Azure Training
Answer accepted by question author
VarunTha 15,105 Reputation points Microsoft External Staff Moderator
2025-05-02T19:47:08.65+00:00

Hi Deepankar,
Thank you for your patience.

We have reached out to the content author and got a confirmation saying that they had fixed the issue.

Please Accept the Answer & Upvote so that it will be useful for others in the community.

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