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We have subscription for Azure communication Service for WhatsApp messaging we want to used same service in staging and production site is it possible?

Info Omniwish 20 Reputation points
2025-04-24T06:55:03.73+00:00

We have subscription for Azure communication Service for WhatsApp messaging we want to used same service in staging and production site is it possible?

As our staging is used for development purpose.

Microsoft Q&A
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  1. Shikha Ghildiyal 4,705 Reputation points Microsoft Employee
    2025-04-24T07:08:00.4133333+00:00

    HI Info Omniwish,

    Thanks for reaching out to Microsoft Q&A.

    Yes, you can use the same ACS however if you use same number then all messages will be counted against same qota and billing and this might increase your total cost.

    Also, it can be confusing for users to receive messages from same number in staging as well as prod.So please keep this thing in your mind

    Please do not forget to "Accept the answer” and “up-vote” wherever the information provided helps you, this can be beneficial to other community members.

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  2. Info Omniwish 20 Reputation points
    2025-04-24T10:15:00.79+00:00

    Hello Shikha,

    Thank you for your responace. In my Mern Stack application I am using ACS for WhatsApp messaging communication and its working fine.

    Then for development testing I would like to create the Staging site it for internal used only.

    So can please guide me how to do that?

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