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Azure for Startups subscription not visible in portal after approval and credit allocation

Helio Potelicki 0 Reputation points
2025-04-23T17:56:05.5266667+00:00

Hello Azure Support Team,

I was recently approved for the Azure for Startups program and have already received confirmation of the credits in my account. However, when I access the Azure portal and go to the “Subscriptions” section, the Azure for Startups subscription does not appear, so I am unable to use the credits.

I need support to make the Azure for Startups subscription visible and usable in my account as per the approved benefit.

If you need more information, I can provide screenshots or account details.
Thank you!

Azure Startups
Azure Startups
Azure: A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
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  1. Divyesh Govaerdhanan 3,205 Reputation points
    2025-04-23T22:38:10.88+00:00

    Hello,

    Welcome to Microsoft Q&A,

    • Go to the Azure Sponsorship Portal
    • Log in with your Microsoft account and see if your sponsorship subscription is listed there
    • If it is, click “Activate” — this sometimes completes the linkage process

    Also check:

    • Azure Portal → Top-right corner → Click on your profile → Switch Directory
    • You might be looking at the wrong directory (e.g., default vs. Founders Hub linked directory)

    Please Upvote and Accept the answer if it helps!!

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