I am updating my Founder's hub profile so I can request for cloud credit. The "Update your business email" is the last item for me to submit but it keeps throwing error when I submit my mail.

Jonathan Enudeme 0 Reputation points
2025-04-23T14:29:38.06+00:00

I am updating my Founder's hub profile so I can request for cloud credit. The "Update your business email" is the last item for me to submit but it keeps throwing error when I submit my mail.

Azure Startups
Azure Startups
Azure: A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
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  1. Rakesh Gurram 14,210 Reputation points Microsoft External Staff
    2025-04-23T15:56:02.53+00:00

    Hi Jonathan Enudeme,

    If you are experiencing issues while updating your business email on your Founders Hub profile, please ensure that the email address you are trying to use matches the domain associated with your business. The Founders Hub team verifies your email against the domain you’ve provided, and it’s important that the domain is owned by your organization and not by a third party.

    If the issue continues, you may need to re-verify your domain. To do so:

    1. Sign in to your Founders Hub account and navigate to the Home page.
    2. Click on "Re-verify Domain."
    3. Upload supporting documents, such as a domain purchase invoice or a domain registration confirmation, for verification.

    If the issue persists, we recommend reaching out to Microsoft support for further assistance Submit Support Request.

    Please reach out to us if you have any other queries.

    If the information is helpful, please Accept Answer & Upvote so that it would be helpful to other community members.


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