Email Notifications Missing for Moved Emails in Mobile App

Eben 0 Reputation points
2025-04-23T07:37:18.6633333+00:00

I have set up rules to move certain emails to a specific folder in the mobile app, but I'm not receiving notification alerts for these emails on my mobile phone. As a result, I need to check manually to see if I've received any emails.

Is there a solution to enable notifications for emails that are moved to a specific folder on the mobile app?

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Hien-L 1,060 Reputation points Microsoft External Staff
    2025-04-24T11:31:14.31+00:00

    Hi Eben,

    Welcome to our forum!

    from your description, you are having trouble with Outlook mobile not showing notifications for emails that are automatically moved to a specific folder.

    I have tested it on my mobile and the test result is the same as the problem you are experiencing. Email notification is available only to Inbox.

    For this case, you can click on Settings - Help and Feedback - Feedback to Microsoft - Make a suggestion.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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