Does basic support plan cover the kinds of questions I'm asking in Azure Community?

Not exactly. As per https://learn.microsoft.com/en-us/azure/azure-portal/supportability/priority-community-support

With the introduction of PCS, Developer Support Plan customers will now receive high-quality answers to their technical Azure-related questions directly on Microsoft Q&A. This service is managed by Azure engineers, Community Experts, and Microsoft Most Valuable Professionals (MVPs), ensuring that inquiries are addressed by knowledgeable professionals.

Customers can expect responses within 8 business hours for Severity C requests, maintaining the same initial response time as before. This adjustment aims to efficiently address "how-to" inquiries and common technical questions in a public forum, allowing the broader community to benefit from shared knowledge.

For complex issues that can't be resolved through the Q&A platform, our engineers will seamlessly escalate the matter by creating a support ticket on the customer's behalf, ensuring that more intricate problems receive the attention they require.

This new approach brings several key benefits:

• Faster Responses: Get responses within eight business hours, improving response efficiency.
• Expert Knowledge: Technical insights are provided by Azure engineers, Community Champions, and MVPs with deep subject-matter expertise.
• Knowledge Sharing: Answers will be visible to other customers, helping the broader community find solutions faster.
• Seamless Escalation: If an issue requires further investigation, our engineers will escalate the case and create a support ticket on your behalf.

How to access priority community support (PCS)?

Customers with the Azure Developer Support Plan can access PCS in two ways:

• Via the Azure portal
  • Navigate to Support + Troubleshooting
  • Select Create a Support Request
  • Choose Get Support on Microsoft Q&A
• Via Microsoft Learn
  • Sign in with the account linked to your Azure Developer Support Plan
  • Post your technical question on Microsoft Q&A with the appropriate Azure service tagWith the introduction of PCS, Developer Support Plan customers will now receive high-quality answers to their technical Azure-related questions directly on Microsoft Q&A. This service is managed by Azure engineers, Community Experts, and Microsoft Most Valuable Professionals (MVPs), ensuring that inquiries are addressed by knowledgeable professionals. Customers can expect responses within 8 business hours for Severity C requests, maintaining the same initial response time as before. This adjustment aims to efficiently address "how-to" inquiries and common technical questions in a public forum, allowing the broader community to benefit from shared knowledge. For complex issues that can't be resolved through the Q&A platform, our engineers will seamlessly escalate the matter by creating a support ticket on the customer's behalf, ensuring that more intricate problems receive the attention they require. This new approach brings several key benefits:
    • Faster Responses: Get responses within eight business hours, improving response efficiency.
    • Expert Knowledge: Technical insights are provided by Azure engineers, Community Champions, and MVPs with deep subject-matter expertise.
    • Knowledge Sharing: Answers will be visible to other customers, helping the broader community find solutions faster.
    • Seamless Escalation: If an issue requires further investigation, our engineers will escalate the case and create a support ticket on your behalf.
    How to access priority community support (PCS)? Customers with the Azure Developer Support Plan can access PCS in two ways:
    • Via the Azure portal
      • Navigate to Support + Troubleshooting
      • Select Create a Support Request
      • Choose Get Support on Microsoft Q&A
    • Via Microsoft Learn
      • Sign in with the account linked to your Azure Developer Support Plan
      • Post your technical question on Microsoft Q&A with the appropriate Azure service tag

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hth

Marcin