Who can help with oauth2 access for my outlook?

Question

Who can help with oauth2 access for my outlook?

Andriy Sedefer 0

Please, who can help with access to my email with oauth2 imap access? I got an error:
{

src: 's',

msg: '5 BAD User is authenticated but not connected.',

cid: 'a9vn2mmfrelcgjvb9q0c',

nullBytesRemoved: undefined

}
in my ImapFlow lib client.connect();

Hien-L 1,060 Reputation points Microsoft External Staff

2025-04-22T02:51:02.06+00:00

Hi Andriy Sedefer,

Is there any update on this thread? If the issue has been resolved, please mark the helpful replies as answers, this will make answer searching in the forum easier and be beneficial to other community members as well. Thanks for your understanding.
Hien-L 1,060 Reputation points Microsoft External Staff

2025-04-24T02:11:08.2933333+00:00

Hi Andriy Sedefer,

It has been a while and I am writing to see how things are going on with this issue. Have you had a chance to check the replies provided? Any update would be appreciated.

1 answer

Your answer

Hien-L 1,060 Reputation points Microsoft External Staff

2025-04-22T02:51:02.06+00:00

Hi Andriy Sedefer,

Is there any update on this thread? If the issue has been resolved, please mark the helpful replies as answers, this will make answer searching in the forum easier and be beneficial to other community members as well. Thanks for your understanding.
Hien-L 1,060 Reputation points Microsoft External Staff

2025-04-24T02:11:08.2933333+00:00

Hi Andriy Sedefer,

It has been a while and I am writing to see how things are going on with this issue. Have you had a chance to check the replies provided? Any update would be appreciated.

Answer 1

Hi @Andriy Sedefer ,

Welcome to our forum!

By research, this error may occur when using IMAP with OAuth authentication to access Office 365 or Outlook mailboxes. Below are some possible solutions:

Make sure "IMAP4" is added to Client Access Rules in O365, and when testing the input in O365 using Jira context, the test is completed successfully. Client Access Rules in Exchange Online | Microsoft Learn
Complete the Authorize request using OAuth2.0 with username and password for the required email account confluence.atlassian.com Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
Check if the mailbox is disabled or hidden from the address list. For your reference: User is authenticated but not connected - Microsoft Q&A

In addition, we recommend that you post in the Microsoft Graph - Microsoft Q&A for more appropriate assistance.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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Who can help with oauth2 access for my outlook?

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