Issue with Microsoft Teams installation detection via Intune

Question

Issue with Microsoft Teams installation detection via Intune

Jakub Wilczek 0

Hi!

I'm currently attempting to deploy the new version of Microsoft Teams to users via Intune Win32 Apps. Each time, however, I receive the following error:

"The application was not detected after installation completed successfully (0x87D1041C)."

For bulk deployment, I use the installer teamsbootstrapper.exe. The application always installs successfully on the computers, but Intune cannot correctly detect its presence afterward.

For the detection method, I'm checking for the existence of the registry key PackageFullName located at:

HKEY_CURRENT_USER\Software\Classes\LocalSettings\Software\Microsoft\Windows\CurrentVersion\AppModel\SystemAppData\MSTeams_8wekyb3d8bbwe\Schemas

I have also tried using file detection via %localappdata%\Microsoft\WindowsApps\ms-teams.exe, but without success.

Additionally, I've followed suggestions from various articles recommending the detection method using %programfiles%\WindowsApps\MS_Teams_*. However, this approach isn't effective, as these folders persist even after Teams is uninstalled, causing incorrect detection and preventing a successful reinstallation.

Do you have any ideas to fix this issue?

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Answer 1

Jeremy 90

I also deploy MS Teams to my devices using the teamsbootstrapper.exe method via a Win32 app. For detection, I use the "use a custom detection script" method, with the following script, which works perfectly for me:

$Pkg = Get-AppxPackage -Name "MSTeams" -ErrorAction SilentlyContinue
if ($null -ne $Pkg)
{
	Write-Host "Microsoft Teams $($Pkg.version) is installed."
	Exit 0
}
else
{
	Write-Host "Microsoft Teams is not installed."
	Exit 1
}

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Issue with Microsoft Teams installation detection via Intune

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