Zscaler App not available on the company Play store Store

UppuluriAswiniDurga-0386 0 Reputation points
2025-04-07T13:13:55.28+00:00

user is not able to find the Zscaler Client Connector app in the company-specific Play Store. It is available on the regular Play Store, but not in the company-managed one. verified that the app is configured correctly in Intune and assigned to the user.

Steps taken:

device was restarted and synced through the Company Portal

device was reenrolled

profile was deleted and created

Unfortunately, none of these actions resolved the issue.

Microsoft Intune Android
Microsoft Intune Android
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Android: An open-source mobile platform based on the Linux kernel, developed by Google, and maintained by the Open Handset Alliance.
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  1. Xenia-MSFT 5,870 Reputation points Microsoft External Staff
    2025-04-08T02:19:21.1733333+00:00

    @UppuluriAswiniDurga-0386 Thanks for posting in our Q&A.

    For this issue, did you refer to the following link's "configure Managed Google Play app" to add Zscaler Client Connector?

    https://help.zscaler.com/zscaler-client-connector/deploying-zscaler-client-connector-microsoft-intune-android

    Note: Non-Microsoft link, just for the reference.

    If there is anything update, feel free to let us know.


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  2. UppuluriAswiniDurga-0386 0 Reputation points
    2025-04-08T16:43:40.5366667+00:00

    Hi, Yes we have followed the document, and everything is configured correctly from Intune side but still the user couldn't find the Zscaler client connector app in his android mobile device.

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