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How to fix my Microsoft Home Page

Dale Hunter 0 Reputation points
2025-04-07T04:33:26.15+00:00

I have been buying Office since forever. I just paid for another year in February. When I attempt to log in, I don't get my Microsoft account. The account I get says I did not buy anything. This account has some of my information but not all the correct information. MICRO SOFT DOES NOT HAVE ANY CUSTOMER SERVICE

Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Jiajing Hua-MFST 17,965 Reputation points Microsoft External Staff
    2025-04-08T01:43:54.8366667+00:00

    Hi @Dale Hunter

    I suggest you sign your account into My Account page, check the Order History:

    https://account.microsoft.com/billing/orders?lang=en-US#main-content-landing-react

    If your purchase record is displayed, it is recommended that you log out of your account in Office and log in again.

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