Share via

Context Menu changed for some users

Witschel, Lukas 0 Reputation points
2025-04-04T10:05:07.6566667+00:00

Hello everyone,

For the past few days, some of our colleagues have noticed that the context menu in SharePoint Online has changed. Important functions, such as "Request Signature," are no longer displayed as before, even though we have not made any changes to our settings.

Has anyone experienced a similar issue or does anyone have insights on how to restore the previous behavior?

Now two pictures of the same libary:

New Context menu (with less functions):

User's image

Normal context menu:

User's image

Thank you in advance for your assistance.

SharePoint Workflow
SharePoint Workflow
SharePoint: A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.Workflow: An orchestrated and repeatable pattern of business activity, enabling data transformation, service provision, and information retrieval.
661 questions
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Xyza Xue_MSFT 30,076 Reputation points Microsoft External Staff
    2025-04-08T06:09:08.15+00:00

    Hi,

    I'm sad to hear you're experiencing changes in the context menu within SharePoint Online, particularly the absence of important functions like "Request Signature." This issue has been observed by other users as well, and several factors might contribute to such changes. Here are some steps and considerations to help restore the previous functionality:​

    1. Switch to Modern Experience
    2. Modify the Document Library View
    3. Check Permissions and Licensing
    4. Review Site Collection Features:Ensure that all necessary features, especially those related to document management and signatures, are activated.
    5. Clear Browser Cache and Cookies

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.