Share via

Just wondering if you guys have ever enrolled a samsung A36 before? we are encountering issues where we cannot select the ok option at the bottom with this device.

Dalton Solomons 30 Reputation points
2025-04-01T12:24:04.1333333+00:00

A36.PNGJust wondering if you guys have ever enrolled a Samsung A36 before? we are encountering issues where we cannot select the ok option at the bottom with this device. This is android 15.

Please see the picture attached, this is on intune.

Microsoft Intune Android
Microsoft Intune Android
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Android: An open-source mobile platform based on the Linux kernel, developed by Google, and maintained by the Open Handset Alliance.
367 questions
0 comments
Accepted answer
  1. Pauline Mbabu 830 Reputation points Microsoft Employee
    2025-04-01T13:14:03.7366667+00:00

    Hello @Dalton Solomons ,
    It sounds like you're experiencing a screen layout issue on your device when enrolling the device.

    For the display issue, please check if settings option is available before we set device category and we can try to adjust Display Settings to see if it improves the layout.

    However, if it is not working, I suggest an open case to ask Intune Product Team to help to adjust the display setting during enrollment to fix the issue.
    https://learn.microsoft.com/en-us/mem/get-support

    If you find the answer above helpful, please Accept the answer to help anyone in the community who might have a similar question to quickly find the solution.

0 additional answers

Sort by: Most helpful
Most helpful Newest Oldest

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.