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Out of ~700 Hybrid AD joined devices we have 320 that are stuck in a pending state. I have read the article below on how to trouble this issue but I do not have access to the devices event logs remotely nor can I open a remote PowerShell session. Any idea how to address this many pending devices?
https://learn.microsoft.com/en-us/entra/identity/devices/troubleshoot-hybrid-join-windows-current
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@rr-4098, Thanks for posting in Q&A.
From your description, I know some of your Hybrid AD joined devices Stuck in Pending State.
Based on my search, most of the troubleshooting steps need to be done on the device side or require you to be able to connect remotely to the problematic device to do so, even if you want to unenroll device and do the Hybrid Azure AD join again, you need to do it on the problematic device, so try to deal with the problem either on the device side or remotely by connecting to the device following the link you mentioned.
Hope it can help you.
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Thank you for the feedback I did noticed there are over 50 devices assigned tied to one account which I believe is used for imaging. If I delete the devices from the account will they resync and complete the registration process?
The environment had a lot of computer account which have not checked into AD in a while. If the workstation is offline will this stop the Entra join process from completing
@rr-4098, Thanks for your reply.
Based on my experience, the resync process requires you to delete all the problematic device records in the Microsoft Entra ID portal and the Microsoft Intune portal and then re-enroll according to the steps mentioned in the troubleshoot document. Deleting the device will not resync automatically.
https://learn.microsoft.com/en-us/entra/identity/devices/troubleshoot-hybrid-join-windows-current
And Microsoft Entra hybrid join process requires active communication between the device, your on-premises Active Directory (AD), and Microsoft Entra ID (formerly Azure AD). If a workstation is offline and unable to connect to your organization's network, it cannot complete the necessary steps for hybrid joining.
@rr-4098, Hope you have a nice day.
If there is any update, feel free to let me know.
Sorry for the delay. I assume the workstation needs to be online and talking to AD in order for the enrollment process to fully complete correct?