How to isolate what Hardware error according to 'WHEA-Logger ID:1" event log raw data?

MDT - Jacky 20 Reputation points
2025-03-27T06:46:59.8966667+00:00

Hi Here Experts,

Recently my PC had observed one similar question and discuss in the Learn community about WHEA-Logger event ID 1.

After I parsed the Raw data content, and found it is an UEFI specification defined "CPER" data structure and had confirmed most of fields could understand their meaning, when I check the "Notification Type"(offset 0x50, lenght:16 Bytes), the field data "{0x0033F803, 0x2E70, 0x4E88, {0x99, 0x2C, 0x6F, 0x26, 0xDA, 0xF3, 0xDB, 0x7A}}" could NOT match any one Notification Type like MCE, CMC, CPE, NMI, ... etc., if any expert here can help me what "Notification Type" error I had meet?

I also found there is one FRU_String exist in "Section Descriptor"(offset 0x80, length:N*72) data structure, and the FRU_String data showed us some keywords like "STORPORT" and "s t o r a h c i" etc., so could I acknowledge the Hardware Error related to Microsoft in-box driver Storport.sys and StorAhci.sys?

Here are XML code in EventLog viewer as following:

  <Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{c26c4f3c-3f66-4e99-8f8a-39405cfed220}" />

  <EventID>1</EventID>

  <Version>0</Version>

  <Level>2</Level>

  <Task>0</Task>

  <Opcode>0</Opcode>

  <Keywords>0x8000000000000002</Keywords>

  <TimeCreated SystemTime="2024-12-23T01:20:19.1808492Z" />

  <EventRecordID>254233</EventRecordID>

  <Correlation ActivityID="{d6a40e3a-c8d6-4a4c-9b4b-e523a12e8aae}" />

  <Execution ProcessID="7232" ThreadID="244" />

  <Channel>System</Channel>

  <Computer>SEJ01</Computer>

  <Security UserID="S-1-5-19" />

  </System>

  • <EventData>

  <Data Name="Length">462</Data>

  <Data Name="RawData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ata>

  </EventData>

  </Event>

Windows 10 Compatibility
Windows 10 Compatibility
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Compatibility: The extent to which hardware or software adheres to an accepted standard.
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Accepted answer
  1. Hania Lian - MSFT 23,106 Reputation points Microsoft External Staff
    2025-04-01T07:28:43.4633333+00:00

    Hello,

    The WHEA-Logger event ID 1 on your PC indicates a hardware error related to the storage subsystem, potentially involving the Storport.sys and StorAhci.sys drivers.

    WHEA-Logger Event ID 1 indicates a hardware error logged by the Windows Hardware Error Architecture.

    Update Drivers: Check for and install the latest versions of Storport.sys and StorAhci.sys.

    Try to install the latest windows update to check.

    Run Diagnostic Tools: Use tools like SMART to check the health of your storage devices for any signs of hardware failure.

    Firmware Updates: Ensure that the firmware for your storage controller is up to date.

    Have a nice day.

    Best Regards,

    Hania Lian

    ============================================

    If the Answer is helpful, please click "Accept Answer" and upvote it.

     


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  1. MDT - Jacky 20 Reputation points
    2025-04-01T06:19:43.4366667+00:00

    Does any Microsoft developper here can help on my posted question about WHEA-Logger error?

    Appreciate for any comment.

    BR, JACKY

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