Windows 11 blue screen for no reason

Hi, I am Henry and I'd like to help.

The frequent blue screens (BSOD) and mouse lag you're experiencing on Windows 11 (version 23H2 22631.5039) while gaming could be caused by hardware or software issues. Here are some steps to troubleshoot and resolve the problem:

1. Check for Hardware Issues

Overheating: Ensure your CPU and GPU temperatures are within safe limits while gaming. Use monitoring tools like HWMonitor or MSI Afterburner.

RAM Issues: Run the Windows Memory Diagnostic tool to check for faulty RAM:

• Press Windows + R, type mdsched.exe, and hit Enter.

Choose "Restart now and check for problems." 2. Update Drivers

• Graphics Driver:
  • Visit the official website of your GPU manufacturer (NVIDIA, AMD, or Intel) and download the latest driver for your graphics card.
• Mouse Driver:
• Update or reinstall the mouse driver in Device Manager.
• Chipset Driver:
• Update your motherboard's chipset driver from the manufacturer's website.

3. Check Event Viewer

• Open Event Viewer (eventvwr) and navigate to "Windows Logs" > "System."
• Look for critical errors or warnings around the time of the BSOD. This can provide clues about the root cause.

4. Disable Overclocking

If your CPU, GPU, or RAM is overclocked, revert to default settings in the BIOS/UEFI or using the overclocking software.

5.Run System File Checker

Open Command Prompt as Administrator and run the following commands:

sfc /scannow
DISM /Online /Cleanup-Image /RestoreHealth

These commands will repair corrupted system files.

6. Test in Safe Mode

Boot into Safe Mode and test if the BSOD occurs:

• Press Windows + R, type msconfig, and hit Enter.
• Under the "Boot" tab, check "Safe boot" and restart. If the issue doesn't occur in Safe Mode, it may be caused by third-party software or drivers.

7. Perform a Clean Boot

Disable all non-Microsoft services and startup programs:

• Press Windows + R, type msconfig, and hit Enter.
• Under the "Services" tab, check "Hide all Microsoft services" and click "Disable all."
• Go to the "Startup" tab and disable all startup items.
• Restart your computer and test.

8. Check for Windows Updates

Even if there haven't been recent updates, check for pending updates manually:

• Go to Settings > Update & Security > Windows Update.

Let me know how these steps work or you receive any error message during the procedure above, please attach a screenshot of the error message to help to identify what is causing the problem.