Hello Steven Maguire,
Thank you for posting in Q&A forum.
Here are some steps you can follow to troubleshoot your issue:
- Ensure that your device is enrolled and compliant. You can check this by opening the Company Portal app or navigating to aka.ms/mydevicehealth.
- Follow the steps to download drivers using the GeForce Experience app. Make sure you select the correct drivers and check for updates.
- There are different types of Nvidia GPU drivers designed for specific use cases. Ensure you are using the correct driver for your needs. You can find more information on Nvidia's website.
- Sometimes, the Nvidia driver update might fail due to compatibility issues. Ensure that you are downloading the correct driver for your specific model. If you are using a laptop, it is recommended to download drivers from the manufacturer's website.
- There are known issues with certain Nvidia drivers that might cause them to fail. You can find more information and solutions on the Nvidia GeForce forums.
I hope the information above is helpful.
If you have any questions or concerns, please feel free to let us know.
Best Regards,
Daisy Zhou
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