Cannot see the corresponding COM PORTs for SIM8200EA-M2 5G HAT Waveshare

Paul-Cristian Banu-Țăran 20 Reputation points
2025-03-23T09:45:35.54+00:00

I can communicate with the 5G module from a Raspberry Pi running the latest Raspberry Pi OS via the serial interface without any issues. However, when I attempted the same on my Windows 11 laptop, I encountered problems. Despite installing the required Windows driver, the 5G module does not appear in the Device Manager list.

As a first troubleshooting step, I added the legacy driver for COM ports. This allowed me to see a COM port section, but unfortunately, no additional devices were detected. I then tried several solutions, including plugging and unplugging the 5G module, powering it on and off, and performing a hard reset, but none were successful.

At this point, I am unsure how to establish communication with the module from my Windows machine.

The steps I followed for configuring Windows 11 are described here: Waveshare SIM8200EA-M2 5G HAT.

Windows Hardware Performance
Windows Hardware Performance
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Hardware Performance: Delivering / providing hardware or hardware systems or adjusting / adapting hardware or hardware systems.
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Accepted answer
  1. Zunhui Han 4,375 Reputation points Microsoft External Staff
    2025-03-24T02:58:44.5366667+00:00

    Hello,

    Thank you for posting in Q&A forum.

    Based on my understanding of this problem, I suggest you open the device manager, click the "View" menu and select "Show hidden devices" or right-click on any device and select Scan for hardware changes to see if you can see the 5G module.

    If the problem still cannot be solved, I suggest you try to restore the BIOS default settings to see if it can solve the problem.

    I hope the information above is helpful.

    Best regards

    Zunhui

    ============================================

    If the Answer is helpful, please click "Accept Answer" and upvote it.


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