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Device Bitlock encrypted after the un-enrollment from Intune

JB Mene 0 Reputation points
2025-03-20T03:07:47.0166667+00:00

Hello,

I have this issue currently facing which one of my company device bitlock encrypted after unjoining to intune and unable to find the recovery even on the user company account ID on MS.
Is there's a way that we can see the history on un-enrolled device on intune.

Regards,
JB

Microsoft Intune Security
Microsoft Intune Security
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Security: The precautions taken to guard against crime, attack, sabotage, espionage, or another threat.
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  1. Crystal-MSFT 53,821 Reputation points Microsoft External Staff
    2025-03-20T05:51:20.2766667+00:00

    @JB Mene, Thanks for posting in Q&A. In general, before performing retire or unenroll action, we need to back up the Bitlocker Recovery Key.

    User's image

    https://learn.microsoft.com/en-us/mem/intune-service/remote-actions/devices-wipe#windows

    Please check if the device record in Microsoft Entra ID is still existing. If yes, we can find the Bitlocker Recovery key under the device record there. If not, unfortunately, once a device is unenrolled from Intune, detailed history and management capabilities are limited. I am afraid it can't be found.

    https://learn.microsoft.com/en-us/entra/identity/devices/manage-device-identities#view-or-copy-bitlocker-keys

    Thanks for your understanding.

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