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My Samsung S25 6,2" screen sized phone can't handle to pass selecting category. OK button is blocked because of the size and screen design. I workaroundit by selecting category from Intune admin portal and restarted the device, but this feels like a bug.
Similar case: https://eu.community.samsung.com/t5/galaxy-s25-series/s25-intune-app-enrollment-screen/td-p/11865738
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 18%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
Currently also having this issue on some of our devices. Samsung Galaxy A36 is also affected.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 42%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
Same issue here -- Google Pixel 9. I've factory reset this thing 3 times now for our user since the enrollment process won't advance without a response. I have no idea how to deal with this. [EDIT:]
Ended up learning how to create a new policy in Comp Portal, then actually doing it and assigning it to a test group I created consisting of that user and myself... just to avoid the 'device category' question in the enrollment flow ::facepalm::
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 30%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
For the display issue during enrollment on different Android devices, I suggest open case to help fix it.
Unfortunatelly I have some bad experiences before that MS premier support tired to bill us for "bugs". Is it a bug or feature, the opinion varies.
@Pavel yannara Mirochnitchenko, I am sorry to hear that. Yes premier support needs additional bill. For this issue, Professional support is supported and is free as I know, you can try this.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 63%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
A posible solution for this issue while it's not definitely solved, could be plugging in a keyboard through a dock station with USB C.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 52%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
The crude workaround that I used, was to connect my phone to a Dell USB-C docking station, then use tab and space to select the option and OK. Not ideal, but worked.
@Pavel yannara Mirochnitchenko, Thanks for posting in Q&A. It sounds like you're experiencing a screen layout issue on your Samsung S25 when enroll the device.
For the display issue, please check if settings option is available before we set device category and we can try to adjust Display Settings to see if it improves the layout.
However, if it is not working, I suggest open case to ask Intune Product Team to help to adjust the display setting during enrollment to fix the issue on Samsung S25 6,2.
Thanks for your understanding.
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