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How to upgrade from Windows 8.1 to 10 encountering error 0xC1900101-0x30018

GracePalmer-3977 0 Reputation points
2025-03-15T23:57:23.29+00:00

I attempted to upgrade my PC from Windows 8.1 to 10, but encountered the following error message:

We couldn't install Windows 10

0xC1900101-0x30018

The installation failed in the FIRST_BOOT phase with an error during SYSPREP_SPECIALIZE operation

For more information, I visited: https://go.microsoft.com/fwlink/?LinkID=528892.

What steps can be taken to resolve this issue?

Windows 10 Compatibility
Windows 10 Compatibility
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Compatibility: The extent to which hardware or software adheres to an accepted standard.
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  1. Daisy Zhou 32,436 Reputation points Microsoft External Staff
    2025-03-18T02:11:17.3366667+00:00

    Hello GracePalmer-3977,

    Thank you for posting in Q&A forum.

    The error code 0xC1900101-0x30018 typically indicates a driver issue during the upgrade process. Here are some steps you can try to resolve this issue:

    1. Temporarily disable any antivirus or security software you have installed. Sometimes these programs can interfere with the upgrade process.
    2. Perform a clean boot to minimize the number of background services running:

    • Press Windows + R, type msconfig, and press Enter.

    • Go to the Services tab, check Hide all Microsoft services and click Disable all.

    • Go to the Startup tab and click Open Task Manager. Disable all startup items.

    • Restart your computer and try the upgrade again.

    1. Ensure all your drivers are up to date. You can use Device Manager to check for updates.
    2. Run SFC and DISM:

    sfc /scannow

    DISM /Online /Cleanup-Image /CheckHealth

    DISM /Online /Cleanup-Image /ScanHealth

    DISM /Online /Cleanup-Image /RestoreHealth

    1. Download the Media Creation Tool and use it to upgrade your PC. This tool can help bypass some common issues.
    2. Uninstall any applications that might be causing conflicts, such as third-party security software or system utilities.
    3. Follow the steps to reset Windows Update components as mentioned in Additional resources for Windows Update - Windows Client | Microsoft Learn.
    4. Check if there's a BIOS update available for your system. Upgrading the BIOS can sometimes resolve compatibility issues.

    I hope the information above is helpful.

    If you have any questions or concerns, please feel free to let us know.

    Best Regards,

    Daisy Zhou

    ============================================

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