Windows Update issue

Anonymous
2023-10-03T18:59:52+00:00

Currently, I have a machine that has Windows Server 2016, DataCenter version. A month ago, I was trying to install monthly patches and the update stalled at the same position for multiple hours. I had to stop the related services and reboot but unfortunately, Windows Update will not install the Cumulative Updates or the .NET updates and only the Malicious Tool updates. I have tried many different fixes that I have used before or have found and none of them clears the problem. Whether I try to install in Windows Update or by manually updating each patch, the process does not work. I receive a message that indicates the patches are not applicable to this version but these patches were installed on all other machines who have the same version of the OS on them. I have checked the logs on that server and I see the error number 2149842967, which is indicative of the message I receive when I manually install them. In turn, I do not think that, in itself, the update process is failing since it does download the Malicious Tool patches. Somewhere along the way, Windows Update is not determining the proper version of the OS on the system but everything that I can check on this server indicates the proper version.

I am imagining that this is not a unique error and I am looking for some guidance as to how to fix this problem. My preference is to fix what is there and not to reinstall Server 2016 as a whole. I am seeking an answer as to what Windows Update is looking at to determine the OS version for updates or what I may need to reapply to what exists to clear this up.

Please let me know of any solution and if there is additional information that I can provide.

Windows Server Devices and deployment Install Windows updates, features, or roles

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  1. Anonymous
    2023-10-10T01:36:44+00:00

    Hello

    Error 2149842967 means that the update is not applicable to your computer. This could happen if you have already installed a later cumulative update that replaces the one you are trying to install. You can check the information about the update you are trying to install on the Microsoft Update Catalog website and see if it has been superseded by a newer update. If so, you can try to download and install the latest cumulative update for your version of Windows Server 2016.

    Best Regards,

    Hania Lian

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  2. Anonymous
    2024-06-19T02:53:49+00:00

    Hi, did you end up getting a proper fix for this?
    I am having exactly the same issue. Nothing except the malicious Software tool is being installed. Other updates are just saying they are not applicable

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  3. Anonymous
    2024-11-20T17:29:22+00:00

    Hi Xiuyun Lian, KB5046616 it the latest CU update for Windows Server 2022 DataCenter and it's failing constantly on 2 Azure servers.

    Windows update  could not be installed because of error 2149842967

    Security Update for Windows (KB5046616)

    Failed to install on ‎11/‎20/‎2024 - 0x8024000b

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  4. Anonymous
    2025-02-25T16:28:30+00:00

    "Error 2149842967 means that the update is not applicable to your computer. "

    Is there any place where we can find these codes and what they mean?

    Thanks.

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