Hi Pierre Robert1,
the error codes you provided indicate that there may be issues with the Windows Update service or the installation files themselves. Here are some troubleshooting steps you can try:
- Restart the Windows Update service:
- Open the Services app by typing "services.msc" in the Start menu search bar and pressing Enter.
- Scroll down to the Windows Update service and right-click on it.
- Select "Restart" from the context menu.
- Run the Windows Update troubleshooter:
- Open the Settings app by pressing Windows key + I.
- Click on "Update & Security" and then select "Troubleshoot" from the left-hand menu.
- Click on "Additional troubleshooters" and then select "Windows Update" from the list.
- Follow the on-screen instructions to run the troubleshooter.
- Clear the Windows Update cache:
- Open the Services app by typing "services.msc" in the Start menu search bar and pressing Enter.
- Scroll down to the Windows Update service and right-click on it.
- Select "Stop" from the context menu.
- Open File Explorer and navigate to C:\Windows\SoftwareDistribution.
- Delete all the files and folders in this folder.
- Go back to the Services app and right-click on the Windows Update service again.
- Select "Start" from the context menu.
Hope it helps.
Best regards,
Lei