Hello,
Here are some steps you can try:
1.Performing a clean boot. This is a way of starting Windows with only the essential services and programs, which can help eliminate any software conflicts that might interfere with the update process. Please refer to this link: How to perform a clean boot in Windows - Microsoft Support
- Check if there is enough disk space available on your system drive. If not, free up some space and try the update again.
- Disable any third-party antivirus or firewall software temporarily and try the update again.
- If none of the steps works, you may need to View Windows Update logs such as CBS.log.
Windows Update log files | Microsoft Learn
Have a nice day.
Best Regards,
Hania