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Wrong Time Zone in Teams

Artem Shaturskyi 220 Reputation points
2025-01-22T11:35:23.6533333+00:00

Hello,

Some users in Microsoft Teams have incorrect time settings:
User's image

The expected setting is "Same time zone as you."

Here’s what I have already verified and attempted:

  • Confirmed the users have correct Time & Language and Region settings.
  • Cleared the Teams LocalCache folder.
  • Verified the time zone using Get-MailboxRegionalConfiguration.

The issue affects multiple users and needs a centralized solution. Could you please advise on:

  1. Additional checks or actions I can perform as an administrator to resolve the issue?
  2. Potential causes of this problem and how to prevent it from recurring?

Your insights would be greatly appreciated.

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Answer accepted by question author
  1. JimmyYang-MSFT 58,716 Reputation points Moderator
    2025-01-23T09:14:09.8633333+00:00

    Hi @Artem Shaturskyi

    Thanks for your feedback above which shared more information and glad to know that your issue is resolved now! Since our forum has the policy that The question author cannot accept their own answer. They can only accept answers by others, and according to the scenario introduced here: Answering your own questions on Microsoft Q&A

    I would make a brief summary of this post so that other forum members could easily find useful information here:

    [Wrong Time Zone in Teams - Summary]

    Issue Symptom: Some users in Microsoft Teams have incorrect time settings. The expected setting is "Same time zone as you."

    Solution:

    Synchronizing time zones using PowerShell:

    Set-MailboxRegionalConfiguration -Identity $user -TimeZone $timeZone -Language $culture

    Set-MailboxCalendarConfiguration -Identity $user -WorkingHoursTimeZone $TimeOne

    You could "Accept Answer" for this summary to close this thread, and your action would be helpful to other users who encounter the same issue and read this thread. Thanks for your understanding!

    If an Answer is helpful, please click "Accept Answer" and upvote it.

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  1. Marti Peig 975 Reputation points Microsoft Employee
    2025-01-22T11:43:30.64+00:00

    Hi @Artem Shaturskyi

    Make sure these users have the Set time zone automatically set in setting. Check Change settings in Microsoft Teams.

    As usual, if this answers your query, do click Accept Answer and Yes for what if this answer was helpful. And, if you have any further queries do let us know. 

    I hope it helps

  2. Aleksandr Kolesnikov 641 Reputation points
    2025-01-22T11:50:45.7533333+00:00

    Hi @Artem Shaturskyi

    As part of your troubleshooting steps, advise the affected users to check and update their time zone settings directly in their Microsoft account settings.

    1. Go to Microsoft Account Settings: Verify Language and Time Zone:
      • In the Language and Region section, ensure the correct Time Zone is selected.
        • If the time zone is incorrect, update it to the correct value and save the changes.
        Log Out and Log Back In: 
        - After updating the settings, users should log out of Microsoft Teams and log back in to ensure the new time zone settings are applied.

    This step ensures that the user's regional settings in Microsoft 365 are in sync with their Teams application.

    Best regards,

    Aleksandr

    If the response is helpful, please click "Accept Answer" and upvote it.

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