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Since upgrading to 24H2 I've had a lot of trouble with Feature Installations and Cumulative Updates.
Sandbox was working fine prior to 24H2 but after updating the sandbox wouldn't open.
I disabled the feature and upon trying to re-enable it after rebooting it slowly reaches 92% and never completes.
It reboots 3 times to 92% before a final reboot back into windows without having the feature installed. The whole process takes over an hour to fail back into Windows without installing anything.
I have tried all repair and recovery options from SFC to DISM to Windows Updater Repair to Factory Reset to clean format and reinstall of Windows 11 pro.
A day or so after fully formatting the device and installing Windows clean there were two cumulative updates on windows update - one for Windows and one for .Net.
Neither of these installed through Windows update. The .NET one downloaded and went right through install to fail on reboot and the Windows update never downloaded past 6%. A few reboots and several hours of waiting and still neither one installed.
I downloaded the stand-alone installers for them both, and even then I had to try 3 times each before they would finally complete.
Nothing has helped install the sandbox. It's a shame. This feature has been very helpful in my current role and I'd love to be able to keep using it but I can't roll back to pre 24H2 due to security policy.
Looking through the list of features there are a number that cover things like VMs and Containers so I thought I'd try one-by-one enabling those before trying Sandbox again. I also cannot install the "Container Server" feature with exactly the same symptoms. If this is a requirement for the sandbox the issue may actually lie with that feature.
I assume at this point it's a hardware / driver / firmware issue but any info would be helpful. The CBS logs are not helpful. They're peppered with registry key or file not found errors that it claims are not critical before apparently detecting a hang and rolling back. Zero clear indication of any proper failure AFAICT.
Device is MSI Summit E14FlipEvo A13MT
Intel Core i7-1360P
Firmware/BIOS is up to date - virtualisation is enabled
All other drivers appear up to date also
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 59%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
I also have problems with the sandbox after the update. My sandbox loads but there is no internet. I uninstalled it which took about 15 min to update after a reboot and then re-installed using the Optional Features check box and another reboot took over 30 min to update. After finally getting back in I still have the same issue. Worked great until the updates.
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Try renaming:
"C:\Program Files\WindowsApps\MicrosoftWindows.WindowsSandbox_0.3.1.0_x64__cw5n1h2txyewy"
to
"C:\Program Files\WindowsApps\MicrosoftWindows.WindowsSandbox_0.3.1.0_x64__cw5n1h2txyewy.old"
I'd have to change owner of WindowsApps to gain access as its currently Access Denied. Not sure what issues if any may occur changing permissions on that folder.
Renaming that folder fixed the issue for me. In Event Viewer > Application, there was an error every time I tried to run the Sandbox:
"Description: A .NET application failed.
Application: WindowsSandboxRemoteSession.exe
Path: C:\Program Files\WindowsApps\MicrosoftWindows.WindowsSandbox_0.3.1.0_x64__cw5n1h2txyewy\WindowsSandboxRemoteSession.exe
Message: Failed to load the dll from [C:\Program Files\WindowsApps\MicrosoftWindows.WindowsSandbox_0.3.1.0_x64__cw5n1h2txyewy\hostfxr.dll], HRESULT: 0x80070005
The library hostfxr.dll was found, but loading it from C:\Program Files\WindowsApps\MicrosoftWindows.WindowsSandbox_0.3.1.0_x64__cw5n1h2txyewy\hostfxr.dll failed
- Installing .NET prerequisites might help resolve this problem.
*https://go.microsoft.com/fwlink/?linkid=798306"*
Interesting. I get no errors. It loads fine but just no internet. lol. Thanks for sharing.
@Bill Spicer There's a network connectivity setting that you can change for sandbox that should help: https://learn.microsoft.com/en-us/windows/security/application-security/application-isolation/windows-sandbox/windows-sandbox-configure-using-wsb-file#networking
Also if you're using any VPN on the host try disconnecting and then starting the sandbox.
To recap - I cannot install sandbox, let alone start it up.
Thanks. Unfortunately using a wsb file doesn't help either. My sandbox starts up but it takes a bit to load. Before the update it used to load fast. Now it takes a bit and then the network icon on task bar flashes for a bit and then eventually no internet. I can see the Ethernet adapter in the sandbox but no internet. No VPN either. I have another machine that it stopped working on a while back with an error but this last update seemed to have fixed it on this second machine. Go figure. Lol
Coworker had the same issue as me and figured it out. The sandbox appears to default to IPV6. Manually setting IPV4's DNS to 8.8.8.8 allows it to get internet access. Can create a wsb to set this each time but odd behavior for sure.
A coworker had the same issue as I with no internet and found that the sandbox was using IPV6 DNS instead of IPV4. Manually changing the IPV4 DNS to 8.8.8.8 on the sandbox nic, allows it to get internet access. Since you lose the settings on exit, you can use wsb file to set on new launch. Odd behavior for sure.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 31%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGJ%3C/text%3E%3C/svg%3E)
Hi,
I've the same problem as you. Correct this with execute sandbox as administrator.
Running as Administrator didn't work for me. Still no Internet. Only way I can get internet is to use a wsb file.
<Configuration>
<Networking>Enable</Networking>
<LogonCommand>
<Command>powershell -Command "Set-DnsClientServerAddress -InterfaceAlias 'Ethernet' -ServerAddresses '8.8.8.8','8.8.4.4'"</Command>
<Command>powershell -Command "Disable-NetAdapterBinding -InterfaceAlias 'Ethernet' -ComponentID ms_tcpip6"</Command>
</LogonCommand>
</Configuration>
So, there were two more cumulative updates this week and I was hoping that maybe those would help as they actually were able to be installed through windows updates as per normal operations unlike the previous ones on 24H2 but attempting to install the sandbox again resulted in the same triple boot loop and failure to install the feature at all again.
:sadface:
The site won't let me submit feedback about this as a suggested answer so I'll add this comment: This may help users who have the feature installed, but not users who cannot install it in the first place.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 82%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hello,
I have the same problem as @Crabby-Patty . After installing W11 24H2 Windows Sandbox does not install at all. It goes to 92%, after that sometimes it goes to 94% and it failes after that - changed are reverted.
It's a shame that it is not fixed until now.
@Crabby-Patty did you somehow resolved it?
I setup a new laptop for myself and had a the same issue. Adding the Sandbox took 30 minutes to completed. I thought it failed but you have to wait it out. Stuck at 79% forever then 92%, 94% and finally 100% for about 10 min. Once it successfully installed, I still had no internet in the Sandbox until I manually set IPV4 DNS. I use this script to launch sandbox and it works fine. Save the following to MySandbox.wsb and launch.
<Configuration>
<Networking>Enable</Networking>
<LogonCommand>
<Command>powershell -Command "Set-DnsClientServerAddress -InterfaceAlias 'Ethernet' -ServerAddresses '8.8.8.8','8.8.4.4'"</Command>
<Command>powershell -Command "Disable-NetAdapterBinding -InterfaceAlias 'Ethernet' -ComponentID ms_tcpip6"</Command>
</LogonCommand>
</Configuration>
Hi,
Did you try to install via Optional features, cmd, PowerShell? My last try 30 minutes ago was by PowerShell. I restarted PC, it went 92%, 94%, even 100%, but than it was failed and changed were reverted, so still no success.
I used Optional Features. It seems a ton of people are having the same issue as you if you search. I assume you checked your bios to ensure Virtualization is enabled and you are not using Windows Home. I also read there is some sort of fix in the dev channel so maybe it will make it out soon.
Yea, virtualization is enabled, W11 Enterprise here.
Also I had problem installing RSAT but somehow I managed to install it finally.
Right now I am downloading KB5053598 via Windows Update, I'll check if it will help.
Nothing happened after April patch Tuesday also. Still got the same problem.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 35%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Try renaming:
"C:\Program Files\WindowsApps\MicrosoftWindows.WindowsSandbox_0.3.1.0_x64__cw5n1h2txyewy"
to
***"C:\Program Files\WindowsApps\MicrosoftWindows.WindowsSandbox_0.3.1.0_x64__cw5n1h2txyewy.old"
BIG THANK YOU!** This solved all our problems with Sandbox.
The site won't let me submit feedback about this as a suggested answer so I'll add this comment: This may help users who have the feature installed, but not users who cannot install it in the first place.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 83%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHG%3C/text%3E%3C/svg%3E)
I do not have such a folder, but the very same problem, the installation fail at the 100% level and is rolled back:
C:\Program Files\WindowsApps>dir Sandbox
Datenträger in Laufwerk C: ist BOOT
Volumeseriennummer: 449B-EBCB
Verzeichnis von C:\Program Files\WindowsApps
Datei nicht gefunden
C:\Program Files\WindowsApps>
Any further idea?
The installation error is: <ErrorCode>0x800f0922</ErrorCode>
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Servicing" Guid="{bd12f3b8-fc40-4a61-a307-b7a013a069c1}" />
<EventID>11</EventID>
<Version>0</Version>
<Level>0</Level>
<Task>1</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2025-04-18T17:45:14.2940610Z" />
<EventRecordID>376</EventRecordID>
<Correlation />
<Execution ProcessID="4212" ThreadID="4300" />
<Channel>Setup</Channel>
<Computer>MySystem</Computer>
<Security UserID="S-1-5-18" />
</System>
- <UserData>
- <CbsUpdateChangeState xmlns="http://manifests.microsoft.com/win/2004/08/windows/setup_provider">
<UpdateName>Containers-DisposableClientVM</UpdateName>
<PackageIdentifier>Microsoft-Windows-Containers-OptionalFeatures</PackageIdentifier>
<ErrorCode>0x800f0922</ErrorCode>
<Client>DISM Package Manager Provider</Client>
</CbsUpdateChangeState>
</UserData>
</Event>
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 81%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAV%3C/text%3E%3C/svg%3E)
My sandbox quit working for my main profile in early April. One week it worked fine, then the next week was throwing errors in the event log like the original post detailed. I could load it under different user profiles as well as admin.
Renaming this folder worked for me as well, and instantly. Mine was named MicrosoftWindows.WindowsSandbox_0.5.0.0_x64__cw5n1h2txyewy, however. I only renamed the one that was in the same path as the error, and not any of the other WindowsSandbox folders in there.
I can only surmise something went wrong on the early april update on the app. Strangely, the folder does not appear to be re-created once it's been re-named.
@Haus Geist same here. I had this problem month ago and after Aprils patch Tuesday nothing happens. Still can't install Sandbox, it get's stuck and then rolles back.
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Not running again after a recent patch. Existing Action