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My Remote Desktop connection is showing me "an internal error occurred" It was working before but now showing this error

Tolly 0 Reputation points
2024-11-22T08:00:27.68+00:00

I came to connect to my server using Remote desktop connection. Afetr putting all credentials, it came up with error "an internal error occurred" I could no longer have access to my server.

what do i do next

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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  1. Hania Lian 18,101 Reputation points Microsoft Vendor
    2024-11-22T08:56:51.9+00:00

    Hello,

    Please try the following steps.

    Reset the network settings:

    Open a command prompt (run as administrator), enter the following command and press enter:

    netsh winsock reset

    Reboot the computer.

    Check the network connection:

    Make sure your network connection is working properly, try disabling and re-enabling your network card, or restarting your router.

    Change Remote Desktop settings:

    Open Remote Desktop Connection and click on “Display Options”.

    In the “Advanced” tab, click “Settings” and select “Do not use RD Gateway Server”.

    Disable network level authentication:

    Right-click “This computer” and select “Properties”.

    Click “Remote Settings”, under “Remote Desktop”, uncheck “Allow connections only from computers running Remote Desktop with network-level authentication”.

    Best Regards,

    Hania Lian

    ============================================

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