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MECM client only has two actions

Zane BC 245 Reputation points
2024-11-18T13:24:29.0033333+00:00

We have deployed Windows 11 to our client computers. Everything seems ok. But when I open MECM agent, it only has two actions: Machine Policy Retrieval & Evaluation Cycle and User Policy Retrieval & Evaluation Cycle. The rest of the actions are missing. What's the next step should I do?

Microsoft Configuration Manager Deployment
Microsoft Configuration Manager Deployment
Microsoft Configuration Manager: An integrated solution for for managing large groups of personal computers and servers.Deployment: The process of delivering, assembling, and maintaining a particular version of a software system at a site.
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  1. Ki-lianK-7341 345 Reputation points
    2024-11-18T13:42:08.82+00:00
    1. Check Logs:
      • Review ClientLocation.log, LocationServices.log, and ClientIDStartupManager.log in C:\Windows\CCM\Logs.
    2. Verify Boundaries:
      • Ensure the client is in the correct boundary and boundary group.
    3. Client Certificate:
      • Check the client certificate status in Configuration Manager Properties > General Tab.
    4. Reinstall Client:
      • Right-click the device in MECM console > Install Client > Select Uninstall existing client and reinstall.
    5. Restart Services:
      • Restart the SMS Agent Host service: 
             net stop ccmexec
     net start ccmexec
    6. Check Management Point:
      • Ensure the Management Point is accessible: 
             http://<MPServerName>/SMS_MP/.sms_aut?mpcert
     http://<MPServerName>/SMS_MP/.sms_aut?mplist
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  1. Simon Ren-MSFT 35,851 Reputation points Microsoft Vendor
    2024-11-19T01:26:38.18+00:00

    Hi,

    Thank you for posting in Microsoft Q&A forum.

    1,You need to check the ccmsetup.log, clientlocation.log, locationservices.log, clientidstartupmanager.log for errors. Before you do that, make sure that you have the correct boundaries and boundary group specified.

    2,Check if there are conflicting records in the SCCM server. Check if there are two entries with same hostname or SMBIOS GUID.

    3,Delete the client from console, delete SCCM file from client inside windows folder and again try to install client.

    4,Also check the following registry key to verify if the client is in Provisioning Mode after OSD:

    [HKLM\Software\Microsoft\CCM\CCMExec\ProvisioningMode] = True

    If yes, you can set the ProvisioningMode value to be "False" and clear out the "SystemTaskExcludes" string. Then restart the CCMExec service to have a try.

    Similar thread for your reference: SCCM Agent missing actions – what's happening!?

    Hope above information helps. Thanks for your time.

    Best regards,

    Simon

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  2. Pavel yannara Mirochnitchenko 12,621 Reputation points MVP
    2024-11-19T07:31:46.1066667+00:00

    Typical situation back then few years ago I've worked with CM was, that the communication to MP fails or site bounderies / IP range are not set correctly.

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  3. Zane BC 245 Reputation points
    2024-11-20T16:13:47.1866667+00:00

    Thanks for all your help！

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