Issues getting access to Lab - Explore Dynamics 365 Supply Chain Management training tool,

Luis Eduardo Sierra Porras 20 Reputation points
2024-11-16T14:10:30.9633333+00:00

I am trying to access to Lab - Explore Dynamics 365 Supply Chain Management tool but I haven't able to do it. I am having issues in the following step:

9 - On the Resources tab of the lab side bar, below the Azure portal heading, select the T icon next to select Password, then press Enter.

I am getting a message related to access is blocked due several attempts with wrong password. I have checked multiple times, and I am sure that I have been using the password provided it. Please could you help me with this!

Thanks!

This question is related to the following Learning Module

Dynamics 365 Training
Dynamics 365 Training
Dynamics 365: A Microsoft cloud-based business platform that provides customer relationship management and enterprise resource planning solutions.Training: Instruction to develop new skills.
156 questions
0 comments No comments
{count} votes

Accepted answer
  1. Kiran P 5,050 Reputation points Microsoft Vendor
    2024-11-18T04:45:32.5433333+00:00

    Hi Luis Eduardo Sierra Porras,

    Thank you for submitting your query on the Microsoft Q&A Platform.

    We apologize for any inconvenience you may have encountered while attempting to access the Lab environment.

    We kindly suggest trying the following troubleshooting steps prior to activating the Lab:

    Step 1: Please sign out from all active tabs within your current browser and clear the cache files. Afterwards, attempt to log in again using your learn ID credentials.

    Step 2: Sign out from your current browser session and attempt to log in using an incognito or in-private browsing window.

    Step 3: Utilize an alternative browser and attempt to log in once more.

    Step 4: Test logging in with a new personal Outlook account within the learning path using a completely different browser.

    "Please click on 'Finance and Operations' under the 'Password' section, and then press Enter."

    User's image

    After completing the steps outlined above, in the Azure portal please click on the 'Username' and 'Password' icons (denoted by the 'T' symbol) to access the D365 lab environment."

    User's image

    By following the steps above, I have successfully activated the lab environment.

    If you have any other questions, please let me know. Thank you again for your time and patience throughout this issue.

    If you have found the answer provided to be helpful, please click on the "Accept answer/Upvote" button so that it is useful for other members in the Microsoft Q&A community.


0 additional answers

Sort by: Most helpful

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.